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Delete Account
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Q
How do I delete my account?
A
To delete your account, please send us an email from the email address you used to register in our application.
Q
What information should I include in the account deletion email?
A
Please use the following format for your email:
Subject: Delete Account under the email [email protected]
Body: Please include your username in this email.
We will then proceed to delete your account within 3 business days.
Subject: Delete Account under the email [email protected]
Body: Please include your username in this email.
We will then proceed to delete your account within 3 business days.
Q
Why do I need to send an email to delete my account?
A
For security reasons and to verify your identity, we require you to initiate the account deletion process by sending us an email from the email address associated with your account. This helps us ensure the request is legitimate.
Q
What happens after I send the account deletion email?
A
Once we receive your email, we will verify your request. If the email is sent from your registered email address and includes your username, we will begin the process of deleting your account. You can expect your account to be deleted within 3 business days.
Q
What happens to my data after my account is deleted?
A
Once your account is deleted, all associated data will be permanently removed from our systems and cannot be recovered.
Q
Will I receive a confirmation once my account is deleted?
A
Yes, we will send a confirmation email to your registered email address once your account has been successfully deleted.
Need more help?
If you have any additional questions or need assistance, feel free to reach out to us.
[email protected]